citizens' charter

Examples (10)

• The government launched a new citizens' charter to guarantee standards in public services.
• According to the council's citizens' charter, all complaints must be acknowledged within 48 hours.
• The main purpose of a citizens' charter is to make administration more transparent and accountable.
• If you are dissatisfied with the hospital's service, you should consult the Patients' Charter, which is a type of citizens' charter.
• The new citizens' charter clearly outlines our rights and the level of service we can expect from the water company.
• Public feedback was instrumental in shaping the latest version of the citizens' charter.
• Every government department is expected to publish and adhere to its own citizens' charter.
• Critics argue that the citizens' charter lacks the legal teeth to be truly effective.
• Performance against the targets set in the citizens' charter is monitored and reported publicly.
• The concept of a citizens' charter aims to empower the public by defining service standards.