front-line employee

Frequency: 7.813.2 per million words

Refers to employees who have direct contact with customers.

Categories:

Examples (10)

  • As a front-line employee, I handle customer complaints with patience and empathy.
  • The front-line employee greeted every visitor with a warm smile.
  • Each front-line employee must complete the new customer-service training by Friday.
  • Our CEO shadowed a front-line employee to learn how checkout issues are resolved.
  • If a front-line employee cannot refund an order, they escalate the case to a supervisor.
  • Hiring one additional front-line employee reduced wait times by nearly 40%.
  • front-line employee feedback drove the redesign of our return policy.
  • I started as a front-line employee before moving into product operations.
  • The store relies on each front-line employee to represent the brand professionally.
  • During the outage, every front-line employee was briefed on what to tell customers.