front-line employee
Frequency: 7.813.2 per million words
Refers to employees who have direct contact with customers.
Categories:
Examples (10)
- As a front-line employee, I handle customer complaints with patience and empathy.
- The front-line employee greeted every visitor with a warm smile.
- Each front-line employee must complete the new customer-service training by Friday.
- Our CEO shadowed a front-line employee to learn how checkout issues are resolved.
- If a front-line employee cannot refund an order, they escalate the case to a supervisor.
- Hiring one additional front-line employee reduced wait times by nearly 40%.
- front-line employee feedback drove the redesign of our return policy.
- I started as a front-line employee before moving into product operations.
- The store relies on each front-line employee to represent the brand professionally.
- During the outage, every front-line employee was briefed on what to tell customers.