monitor a call

Examples (10)

• In our call center, supervisors randomly monitor calls for quality assurance.
• The new trainee was nervous because her manager would monitor her first call with a customer.
• Law enforcement agencies require a warrant to legally monitor a suspect's phone call.
• Our new software allows team leaders to monitor a call in real-time without the agent knowing.
• Yesterday, I had to monitor a difficult call to help a junior employee resolve an issue.
• Are you allowed to monitor a personal call made on a company phone?
• A recorded message stated that the company might monitor the call for training purposes.
• Next week, we will monitor every sales call to gather data for our new strategy.
• The intelligence agent is currently monitoring a high-priority call.
• It is standard practice in many industries to monitor customer service calls.