secret shopper

Examples (10)

• The store hired a secret shopper to assess customer service.
• A secret shopper reported that the staff was unhelpful.
• Companies often use secret shoppers to monitor quality.
• The secret shopper posed as a regular customer to get a true evaluation.
• She worked as a secret shopper for several different retail chains.
• The report from the secret shopper highlighted areas for improvement.
• We need to hire a secret shopper to check our new branch.
• His job was to be a secret shopper and report on his experiences.
• The feedback from the secret shopper was crucial for training.
• A secret shopper is tasked with evaluating the in-store experience.